Shipping & Delivery

Shipping & Delivery

All Le Satroko orders are carefully packed and shipped from France.

Orders are typically dispatched within 24 business hours of purchase. During restocks, launches, or promotional periods, processing times may be slightly longer.

Shipping Options

• Standard International Shipping via La Poste
• Express International Shipping via DHL (where available)

Once your order has been dispatched, you will receive a confirmation email with tracking information.

Estimated Delivery Times

France:
• Standard Shipping: 2–5 business days

Europe:
• Standard Shipping: 3–10 business days
• DHL Express: 1–4 business days

International:
• Standard Shipping: 7–21 business days
• DHL Express: 2–7 business days

Please note that delivery times are estimates only and may vary due to customs processing, public holidays, or carrier delays beyond our control.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

If you have any questions regarding your order, please contact us at info@serenamour.com.au